Customer Solutions
We help you get the most out of our products
EMSI understands that our clients are engaged in important projects, planning processes, grant applications, and other very time-sensitive tasks. This is why each Strategic Advantage license is supported by our friendly, knowledgeable, and highly responsive Customer Solutions staff, which works full time to make sure our clients are getting the most out of the tools. Few products can boast this level of customer care.
Our day to day activities include
- Answering questions about the data
- Explaining and demonstrating tool functionality
- Training clients on how to use the tools (both initially and as the need arises)
- Helping with projects
- Ensuring that your staff is using the tool effectively
In addition, if you ever have any problems with the tools you only need to give them a call and they will make sure we take care of it.
Additional Assistance
Josh Stevenson is the director of the Customer Solutions Department. If you have any questions about our support or consulting projects contact him at josh@economicmodeling or call 866.999.3674.