Community College Daily recently published an article emphasizing the importance of academic advising, and showcasing one particular college whose efforts to keep students engaged have paid off handsomely.
Northern Virginia Community College (NOVA) realized that “we needed to figure out a better way to advise” because “you can teach all you want, but if you do not make the connection for them, how do you graduate [them]?” said George Gabriel, vice president of institutional research and student success initiatives. And so NOVA launched GPS for Success—a model that ensured better advising for students earlier in the game. The college also implemented customer relationship management (CRM) tools so that the college can track each student’s progress and help them get back on track if they slip up.
Another important element in student advising—one not mentioned in the article—is showing students how education can connect them to career opportunities. In fact, this is exactly how many community colleges have been using EMSI’s Career Coach. (See a brief list of examples below.)
- Hostos Community College — Career Coach plays a role in Hostos’ one-stop success center that monitors students (and their goals) from registration to graduation.
- Alamo Colleges — Career Coach helps the college communicate the real-world benefits of higher education.
- North Central State College — NC State uses Career Coach to give students a better understanding of the labor market so they are more confident in their career and program choices.
- Central Piedmont Community College — Students use Career Coach to develop a personal relationship with their education.
- Miami-Dade College — Career Coach is the first tool the college uses to advise its students.
- Fayetteville Tech — The college encourages students in a welcome letter to make use of Career Coach as they plot their education-to-career path.
- Minnesota State — Career Coach helps the college retain (and re-enroll) its students by giving them concrete goals.
Below is a short video demonstrating how Career Coach works. (See our larger discussion on Closing the Information Gap.)
If you are interested in adding Career Coach to your advising model, please contact us.