What’s included in the knowledge base?
First, we cover tutorials—step-by-step guides that help you achieve a specific task in Analyst. Second, we cover commonly asked questions about our methodology such as, What does location quotient or concentration mean? and, How does EMSI calculate job openings? Third, we have a glossary defining all the terms you encounter when working with EMSI data. Fourth and finally, the training page displays introductory and advanced training webinars that you can join.
What if I have a question not covered in the knowledge base?
Our goal is to cover the majority of our clients’ questions, but we know we’ll miss a few. So don’t hesitate to reach out to a customer service rep or, even better, submit your question right there in the knowledge base and we can add it to our growing body of knowledge.
How do I access to the knowledge base?
You don’t have to be a client; anybody can access the page! Just visit kb.economicmodeling.com. If you are an Analyst user, you can also find the knowledge base by clicking on “Support” in the updated header.
We want our knowledge base to grow based upon what our customers find most helpful. We have some ideas, but if you want to see things like more videos, longer definitions (or shorter ones), or more information about our sources, let us know!